
We help the NEV brands from China achieve success on the German and Swiss markets.
To do this, we take care of typical tasks in the start-up phase, such as vehicle registration, handling, training, event management, and much more.
When new vehicles come onto the market, there are many rules to comply with. We support this process and also allow vehicles to be registered to us if desired.
Documents had to be translated at short notice for a training course, and the automatic translation had to be checked. The content was technically demanding. The source language was Chinese and the target language was German.
The customer had spontaneously decided to exhibit at an international trade fair. There was no staff available to carry out the project management. We were happy to take this on and coordinate the various services.
We organize training for sales and after-sales with and without a workshop and lifting platform. We prepare everything, organize the location, and conduct the training.
Preparation for marketing activities includes a PDI in accordance with the manufacturer's specifications. We carry this out professionally and document it in accordance with the manufacturer's standards. The vehicles are then ready for use.
Managing test drive requests from the press is extremely important and must be handled with the utmost professionalism. We take care of this process from the initial request to vehicle preparation, delivery, explanation, and collection after the test phase. During the test period, we are available to answer any questions from the test drivers.
New dealers have many questions. We are ready to help new dealers long before the new NSC has its own staff or the capacity to do so. This ensures a high level of dealer satisfaction, which in turn pays off in high activity for the new brand.
When a new market is established, service employees are faced with a lot of unfamiliar information. This often results in avoidable warranty costs for the OEM.
By intelligently linking the review and approval of warranty claims and feedback to our training team, we can significantly reduce these initial losses.
During every start-up phase, the dealer network requires a high level of support. This is best provided in person by a field force team. This allows many problems to be solved, resulting in satisfied customers and good CSI scores right from the start. We are happy to provide a temporary field force team for the start-up phase - until your team is ready.






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