Tamares Akademie
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NEV technical Training
NEV Diagnosis and Repair
NEV Parts and Support
New NEV Brand Operations
Impressum
Tamares Akademie
Start
NEV technical Training
NEV Diagnosis and Repair
NEV Parts and Support
New NEV Brand Operations
Impressum
More
  • Start
  • NEV technical Training
  • NEV Diagnosis and Repair
  • NEV Parts and Support
  • New NEV Brand Operations
  • Impressum
  • Start
  • NEV technical Training
  • NEV Diagnosis and Repair
  • NEV Parts and Support
  • New NEV Brand Operations
  • Impressum
Mann lehnt an schwarzem Auto im Autohaus.
"Impossible" is not an option for us!

New Chinese NEV Brand Support for Europe

We help the NEV brands from China achieve success on the German and Swiss  markets. 

To do this, we take care of typical tasks in the start-up phase, such as vehicle registration, handling, training, event management, and much more. 

Here are a few examples of what we have done

Special vehicle registrations in Germany

Special vehicle registrations in Germany

Special vehicle registrations in Germany

 When new vehicles come onto the market, there are many rules to comply with. We support this process and also allow vehicles to be registered to us if desired. 

Translate technical documentation

Special vehicle registrations in Germany

Special vehicle registrations in Germany

  Documents had to be translated at short notice for a training course, and the automatic translation had to be checked. The content was technically demanding. The source language was Chinese and the target language was German. 

Fast Trade Fair Preparation

Special vehicle registrations in Germany

Training Organization and Delivery

 The customer had spontaneously decided to exhibit at an international trade fair. There was no staff available to carry out the project management. We were happy to take this on and coordinate the various services.  

Training Organization and Delivery

Transportation and provision of test vehicles

Training Organization and Delivery

 We organize training for sales and after-sales with and without a workshop and lifting platform. We prepare everything, organize the location, and conduct the training. 

New Car PDI

Transportation and provision of test vehicles

Transportation and provision of test vehicles

  Preparation for marketing activities includes a PDI in accordance with the manufacturer's specifications. We carry this out professionally and document it in accordance with the manufacturer's standards. The vehicles are then ready for use. 

Transportation and provision of test vehicles

Transportation and provision of test vehicles

Transportation and provision of test vehicles

 Managing test drive requests from the press is extremely important and must be handled with the utmost professionalism. We take care of this process from the initial request to vehicle preparation, delivery, explanation, and collection after the test phase. During the test period, we are available to answer any questions from the test drivers. 

New Dealer Support

Warranty Service for Importers

Warranty Service for Importers

 New dealers have many questions. We are ready to help new dealers long before the new NSC has its own staff or the capacity to do so. This ensures a high level of dealer satisfaction, which in turn pays off in high activity for the new brand. 

Warranty Service for Importers

Warranty Service for Importers

Warranty Service for Importers

 

When a new market is established, service employees are faced with a lot of unfamiliar information. This often results in avoidable warranty costs for the OEM. 

By intelligently linking the review and approval of warranty claims and feedback to our training team, we can significantly reduce these initial losses. 

First Aftersales Field Force

Warranty Service for Importers

First Aftersales Field Force

 During every start-up phase, the dealer network requires a high level of support. This is best provided in person by a field force  team. This allows many problems to be solved, resulting in satisfied customers and good CSI scores right from the start. We are happy to provide a temporary field force team for the start-up phase - until your team is ready. 

BYD, Geely, Zeekr, Chery

And what can we do for you in Germany and Switzerland

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BYD Blade Battery Repair Shop Germany

  • NEV technical Training
  • NEV Diagnosis and Repair
  • NEV Parts and Support
  • New NEV Brand Operations
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  • Impressum