Privacy Policy (GDPR – Europe)
1. General Information
The protection of your personal data is our top priority. This Privacy Policy informs you, in accordance with the requirements of the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG), about the nature, scope, and purpose of the processing of personal data within this platform.
2. Data Controller
Data controller within the meaning of the GDPR:
Tamares GmbH
Headquarters:
Gewerbestrasse 10
6330 Cham / Switzerland
Phone: +41 41 511 27 75
Commercial Register No.: CH-020.4.049.257-0
VAT ID: CHE-407.874.870
Management: Jennifer Epifanio, Reiko Niemann
3. Data Protection Officer
Where required by law, a Data Protection Officer has been appointed:
Jennifer Epifanio – hello@tamares.ch
4. Purposes and Legal Bases of Processing
Your personal data is processed for the following purposes:
Provision of the platform
Management of user accounts
Ensuring system security
Communication with users
Legal bases:
Art. 6(1)(b) GDPR (performance of a contract)
Art. 6(1)(f) GDPR (legitimate interest)
Art. 6(1)(c) GDPR (legal obligations)
Our legitimate interest lies in particular in the secure operation of the platform and in protection against unauthorized access.
5. User Group (Restriction)
This platform is intended exclusively for authorized dealers and service partners. Personal data is processed only within the scope of this business use.
6. Categories of Processed Data
We process the following categories of data:
Identification data (name, company, position)
Contact data (email, phone number)
Access data (login credentials, encrypted passwords)
Usage data (log files, access times, activities)
IT data (IP address, browser, operating system)
7. Registration and User Account
Registration is required to use the platform. The data is used to set up and manage your account.
Processing is necessary for the performance of the user agreement.
8. Hosting and Data Processing
The platform is hosted by an external service provider. A data processing agreement in accordance with Art. 28 GDPR has been concluded with this provider.
9. Disclosure of Data
Data will only be disclosed:
to data processors (e.g., hosting, IT service providers)
when legally required
to enforce legal claims
Data will only be transferred to third countries if appropriate safeguards pursuant to Art. 44 et seq. GDPR are in place.
10. Retention Period
Your data will only be stored for as long as necessary for the respective purposes or as required by statutory retention periods.
Once the purpose no longer applies, the data will be deleted or blocked.
11. Data Security
We use appropriate technical and organizational measures (TOMs) to protect your data, in particular:
SSL/TLS encryption
Access restrictions
Role-based and authorization concepts
Regular security audits
12. Log Files
When accessing the platform, server log files are automatically recorded (e.g., IP address, time, browser). These serve system security and error analysis.
Legal basis: Art. 6(1)(f) GDPR
13. Cookies
The platform uses only technically necessary cookies.
These are necessary for:
Login function
Session management
Security
Legal basis: Section 25(2) TTDSG in conjunction with Art. 6 GDPR
14. Rights of data subjects
You have the following rights:
Right of access (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Erasure (Art. 17 GDPR)
Restriction (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Objection (Art. 21 GDPR)
To exercise your rights, simply send us an informal notification.
15. Right to lodge a complaint
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence or of the alleged infringement.
16. Obligation to provide data
The provision of your personal data is necessary for the use of the platform. Without this data, use is not possible.
17. Automated decision-making
Automated decision-making or profiling within the meaning of Art. 22 GDPR does not take place.
18. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time to adapt it to legal requirements or changes to our services.
As of: April 2026
Note: By registering, you confirm that you have read, understood and agree this Privacy Policy.